DrakNet has grown so outrageously that we now have satellite offices in London and Sydney!

OK, we don’t really.

That would be really cool, though.

We do now have local numbers in London and Sydney for our UK and AU clients.

You can call us at the following numbers:

United States: 512 377 6138
United Kingdom: 020 7558 8517
Australia: 02 8011 4876

Our business in the UK and Austrailia is expanding quite a bit, and after the United States and Canada they are the two countries that we tend to do a significant amount of business with.

While Canadians tend to have the ability to call us pretty cheaply, both groups of our clients across the ponds in either direction tend to have it a bit more pricey if they need to speak to us.

Does this mean that we’re shifting more to telephone technical support?

No!

The ticket system and chat system is still going to be your best bet to get a hold of us, as there are still more staff members covering those systems than will likely ever cover the phones here, and it’s open and manned for a far greater portion of the day.

If you have a technical issue or need support, your mantra should still be “open a ticket”.

Occasionally, issues may arise where you feel you have no choice but to call, and for the most part you guys do use the phones sparingly and only when really necessary and important. We have no doubt that the Aussies and the Brits will do the same.

Besides, they have really cool accents.