Alakazam is now up and running, and houses several folks that moved as well as several new sign ups. Since this are running smoothly there it’s time to address the rest of you antiquated folks.
We’re going to step each thing up slowly so that we can narrow down what upgrade is causing what problem, should you have any problems.
June 16, 2008
On June 16th, we’re going to cease offering PHP4 across all 4 remaining servers and move exclusively to PHP5 only. This is for security reasons, both for the server and because any php scripts that aren’t compatible with PHP yet aren’t really going to be scripts we want on the servers. You have had many, many months with both to prepare for the move over where you had both available to you and we feel it’s now time.
July 7, 2008
We’ll upgrade to MySQL 5 from MySQL 4. Again, we have a box with 5 now - if you have any question or concern that your site will not work with MySQL 5 or that you’ll need to do work on it to make it compatible, you need to speak up now. After July 7th, everyone will have 5 and if you need 4, you won’t be able to find it here.
August 4, 2008
Finally, we’ll be upgrading Apache. The only real issue will be that your password protection will need to be redone after the upgrade. If you have password protected directories, you may want to submit them to us so we can make sure they are re-secured.
Please note that the following programs have no need to be tested and are compatible with standard installations:
So, we haven’t been blogging and for the next few days, that’s likely going to be the case. Yesterday, we placed an order for our fifth shiny new shared server. DrakNet has been growing at a pretty good clip, and we decided that since Liquid Web added pipes and we were no longer living in fear of a DOS attack, it was time to step up..
In keeping with out Pokemon theme (but not our misspelled Pokemon theme), the new server’s name is Alakazam.
Alakazam are described as extremely intelligent. With an IQ of 5,000, they can outperform supercomputers and can memorize anything. Alakazam use their superior intelligence to immediately identify their opponents’ weaknesses and gain the edge in battles. This intelligence and superb memory are said to come from the fact that Alakazam’s brain cells never stop multiplying
The new server will start off advanced, with Apache 2 and MySQL 5. If anyone would like to get in line to move to the new server after we’re done making it peeples ready to take advantage of MySQL 5 immediately, please email support and we’ll put your site on a list of people to be moved. We’re likely going to be ready to open it up by the weekend, which would be a good time to scoot people over.
The move will involve an IP address change, but it should not involve any downtime nor any active DNS change on your part, and a move does move your entire account so nothing that you have should be lost or changed.
Like all our other servers, Alakazam is a high end, Enterprise level machine with dual processors and dual cores, starting with 4 Gigs of memory and expandable to 24 Gigs. We also chose the AMD Opteron Processor over Intel’s due to it’s power efficiency which, of course, makes it better for the environment
You really don’t want your clients to call you. Not ever. You don’t want to hear a peep out of any of them whatsoever, at all - because when you hear from your clients, it usually means one of two things:
Something is broken.
What you are offering isn’t clear, and they’re confused.
Now, the first thing you can’t really do anything about - granted, we can, and we do. One of the advantages to going with a smaller company is that we’re looking at every server, every single day as opposed to larger companies that have too many servers to actually hang out on and who are only alerted that something has gone wrong when the “Oh, crap, it’s down!” alarm goes off. Now, we have those alarms, too, but we’re a bit more proactive about trying to avoid the things that wake them up than larger companies can be simply because each server is 1/4 of our business.
The second you can do something about, and that’s where good documentation comes in. As a reseller, you have somewhat of an advantage in that you can mercilessly rip us off for the most part, as long as you’re paying us - since you’re our reseller, we want you to get big and upgrade. Then we want you to outgrow a shared box and get a VPS, then we want you to outgrow that and get a server, and then we want you to outgrow that and get many servers, and then we want you to overtake us so we can sell you our clients and retire to Tahiti.
Ok, I’m kidding about that last part, but you get the point - since we want you to grow, we welcome you to take whatever it is that we have built up for the past ten years that helps you do that. The data center that we started out at 10 years ago let us use their stuff, and that was our starting documentation. Generally, it’s how most people start - ripping off whoever they are reselling for.
Nowadays, though, manuals and text directions aren’t as good as the flash demo. We have switched most of that tediously written documentation over to flash demos because (a) most folks have flash and (b) most people’s eyes don’t glaze over quite as fast when they are watching a movie that shows them step by step how to perform an action and it is easier for people to understand something when it is visually shown to them. What isn’t covered in a flash demo is usually swept into sound byte chunks backended to a searchable knowledge base, or FAQ section.
Most people do not read a treatise on their hosting anymore - and they used to. People really wanted to understand it. Now, not so much - they want it up, they want it done, and they don’t want to have to understand why it works the way that it works, they just want to know how to get from point A to point B. These two forms of information are an excellent compliment to each other enabling the imparting of quick, clear, and precise information.
Now you have to learn flash, and create the demos.
Ok, I’m kidding - again, there are companies that do these demos professionally, and you can get them in a day or so branded. The previous “It Girl” was demodemo.com and we have used them. DemoDemo produces a quality product - however, our particular choice is DemoWolf.
Demowolf allows leasing of the demos, which is (in my opinion) vastly superior to owning the demos themselves due to the rapid advancement and changes in many control panels and software products. If you purchase a slate of demos and that product changes visually next month or the way to do something is completely different, you’re stuck with outdated demos that don’t adequately reflect the current product you are offering and worse, may confuse people when what they see in the demo is not what they see on the site.
This is the web - things change fast. We must have purchased and re-purchased the same set of demos 4 times before Demowolf showed up, and we’ve been happy with the cost and their quality.
One particular world of warning with their demos - make sure that you take a look at the Demowolf HTML files and you change the Meta information in them before uploading them to your site and using them. Demowolf places their own meta information advertising their own service in their files. Kudos to them for gumption, but if it’s your site, you want your own meta information don’t want to unknowingly be serving another company’s meta-information advertising someone else for free unless it’s your choice (or it’s required, like a “powered by” statement).
The cost of the lease per package varies, and without speech directions is in the neighborhood of $3-$4.
As far as knowledge bases, it’s almost impossible to recommend just one. Hopefully, your billing choice will come with it integrated but if it doesn’t, set aside two days and start googling ” knowledge base software”, test some out, and find one that merges into your own design and does not take it over . There really are such an amazing amount of choices that it could take up an article series on its own.
We’re getting our fingers into a few diverse but complimentary pies, and wanted to let you know about some of the other things we offer that you may not know about, and some new stuff that you definitely don’t know about!
Backup MX Records help a lot in making sure that you don’t lose mail - if you do a Google search for Backup MX Services you’ll find them offered from a number of places. What you find is them offered for as little as $1 per domain per month, and that’s what you’d pay us if you wanted it.
We only offer it at this price to DrakNet clients. We’ve offered it for a while and we have a number of you using it, but it’s possible some more of you may benefit from it. Backup MX gives you a secondary mail delivery point in case your mail ever goes down and won’t accept anything. It’ll stay there in a holding bin, so to speak, checking periodically to see if your mail server is up. Once it is, it will deliver the mail to you.
What that, you say? We have phenomenal uptime and you would never need that kind of insurance? Well, thanks for saying that and you’d be right if that’s all you had to depend on (and look, things happen - you buy insurance for things that are unlikely but bad). If you install a mailbox, leave a bunch of mail in it and your mail quota fills up, guess what happens to that mail? That’s right. It bounces like a rubber ball on asphalt.
What’s that, you say? You would never do that? Buddy, I got tickets going back years saying that you’re wrong. It is, frankly, the most common reason mail goes bouncy.
DrakNet Monitoring will allow you to monitor your web site or server routinely, alert you if there is a problem, or alert us if there is a problem - everything is defined by you. This can be added to your DrakNet account or purchased separately via PayPal on the Monitoring Site itself.
We have a 14 day free trial available here, as well as a demo site available if you follow the link above. This is a great buy if you want to monitor more than Apache on your server or VPS, or program it to harrass us for you while you sleep on the off chance anything goes down. If you’re a reseller, you can get a pretty graph to put on your site as well.
DrakNet Monitoring is powered by Hyperspin, so no, you’re not actually being monitored by the same network you’re on. That would just be silly.
DNS Failover and System Monitoring
If your website/service is down you can now automatically send all of your users to another system. This is meant for primarily static sites that need high availability, and is not meant for dynamic sites that are backended by constantly changing information without added configuration.
We can provide multiple sites on separate servers, multiple sites in separate data centers, and many other various configurations. Due to the possibility of several different configurations, pricing will vary on this service (including the hosting accounts for the multiple sites). Please contact us for what you are trying to accomplish, and we’ll get you a quote.
Shared Hosting Data Center Has Shiny New Pipes
Since we’re announcing cool stuff, here’s something you get for free - we’d like to announce since the last “Pipe Crash” connectivity slowdown at Liquid Web that they have brought two new pipes online and they are lit up and moving.
This now puts the Michigan NOC’s (the shared hosting data center) connectivity at twice available what peak time max’s out at. In plain English, a pipe can go down and now there is the capacity to re-route traffic without any routes seeing the latency that was visible the last several times there was a problem.
The Pennsylvania NOC (our VPS and Dedicated Data Center) has also recently upgraded its connectivity as well, and folks on those servers should be seeing faster speeds at peak time.
Hopefully, you’ve been thinking about how you want to charge your clients, because it is a fairly big decision. Rather than go over every single billing option out there, we’ll let you know about the WHT Wiki, which has an overview of Current Billing Software available specifically designed for web hosts.
We’re going to go ahead and caveat right now that we’re not a reseller for any of the following software, so nothing that we say here is in any way motivated by us being paid for the recommendation or referral. If you buy any of these products and say that we recommended you, the company’s response will be that that’s nice, but we won’t get anything out of it. (Considering the rate that people attempt to monetize blogs, we thought we had to say that).
We’re also only focusing on cPanel, Linux based software packages since that’s what we do and offer.
PHPCoin is located in your Fantastico area, and its free, so there’s a benefit for you right there. You know what they say about free, right? You get what you pay for and this is very true with the PHPCoin Software. It is very basic, and it functions for the most part. There is no integration.
We use Ubersmith, and have since 2002. Ubersmith, when we signed up, was expensive and extremely high quality - however, for smaller web hosting companies, their focus has wandered a little bit. We’re still pleased with the software but the developers are not as responsive as they once were considering the company itself seems to have shifted its focus to Ubersmith for Data Centers, and the Lite and Pro versions seem to resemble a tad bit of an afterthought. For us, though, we’re used to these features and so we’re sticking with it. We’re not sure we’d recommend it at this point for other folks starting out. It does come with an integrated support desk. It starts at $24.95 a month for a leased version or Lite, and $499.00 to own. Support is forum only unless you pay for it.
Modernbill has long been popular with web hosting companies, and for a long time was somewhat of the undisputed “It Girl”. It is free for up to 10 clients, $24.95/mo for up to 50 clients, and $49.95 a month up to 1000 clients - after that, you have to call for pricing. There is no owned version. You can get telephone support for it - for $150.00 an hour, which puts it out of the price range for most small resellers without knowledge to tweak it. It does have an extensive amount of features, though, including automation that is fairly easy to set up and integrate. As you grow, it’s pricey. (Disclaimer: We have not used ModernBill.)
Coming back down into the affordable range, we have AccountLabs Plus written by the same folks that bring you Fantastico and, as you guessed, it’s available in Fantastico - but is not free. It’s domain-based license is $45 initial year for a single domain, $15 renewal fee every year thereafter, putting it in the much more affordable range than many other offerings. It is a strict ordering/billing system without a support desk or knowledge base and may be appropriate for those folks who are designers offering hosting with no interest in being a full-fledged web hosting company. We have tested this system, and it was “ok” - we were a bit underwhelmed with features, however, they were more than adequate considering the price. Support is generally forum only.
WHMAutoPilot has been the other “It Girl” for a while. It’s developers have a pretty good reputation as being responsive to client needs, and the software package scales nicely. The pricing is also tiered, though less than ModernBill - free for up to 10 clients, $19.95 monthly for 2.x leased, and $199.95 for an owned version. Support is unlimited and free from them for the leased version, and for 6 months with the owned version. It does not have an integrated helpdesk, though you can purchase two (Kayako or Cerberus) and integrate them.
There is, however, a current “It Girl” called Web Host Manager Complete Solution, or WHMCS for short. Around the turn of the year, we helped migrate 7 different web hosting companies from the Alabanza platform to LiquidWeb servers and the cPanel platform due to the selling of Alabanza to Navisite and the complete and unparalleled botching of the technological merging of those companies. In every case, these established companies chose to go with WHMCS after testing multiple solutions due to cost, features, as well as the responsiveness of WHMCS to the emergency issues that were being faced by the unfortunate companies that got caught up in the Alabanza meltdown fiasco.
WHMCS attempts to be just that - a “complete” solution for a hosting company, including billing and automation and integrated support desk and knowledge base. A monthly lease is $15.95 if you leave the “powered by” line in it, and $18.95 if you want it out. It’s $249.95 to own with the “powered by” line, and $324.95 without it. If you purchase it, you can purchase support and upgrades after a year for a $44.95 renewal. It includes a support desk, a knowledge-base, as well as a fairly robust billing system that enables automation if you choose to do it.
Though it’s not a billing solution, we can’t leave the post without mentioning the Kayako Helpdesk - it’s the helpdesk “It Girl”, but doesn’t do any billing. The pricing varies, and is generally not cheap - you can spend upwards of $50 a month on your support solution. (For those curious, DrakNet’s costs just based on our systems run around $250 a month.)
Next time, we’ll talk about support pages, demos, and their cost/benefit ratio.
We don’t normally share these, but there are some new features we thought ya’ll might like to know about in Cpanel, and we didn’t feel like re-writing it.
Several important changes pertaining to mail handling and usage are available in 11.23. cPanel 11.23 introduces full support for the Roundcube (http://roundcube.net) webmail interface. This provides a nice modern alternative for webmail users. Also, it is now possible to have Exim send mail using the IP address dedicated to an account. This not only brings in a much requested feature, but also resolves issues with using SPF records on accounts with dedicated IP addresses. We have also introduced a SPF preference in the Exim Configuration editor to enable SPF checking at SMTP time. Running SPF checks at SMTP time, rather than during SpamAssassin greatly speeds up the mail delivery process on your server.
…
In order to meet the needs of users on corporate proxies who cannot access cPanel, Webmail and WHM on the regular ports, a proxy system has been introduced to cPanel 11.23 which allows access to each service through a subdomain. For example, a user can now access cPanel at http://cpanel.example.com instead of https://example.com:2083/.
Additionally, a mechanism has been built into cPanel to notify users of SSL certificates which will expire soon. As it is highly important to ensure your SSL certificates are functioning properly, users will be alerted 30 days before their certificate is due to expire so they have ample time to renew their certificate.
Along with these changes, many products such as PHPMyAdmin which are shipped with cPanel have been upgraded to newer and far more responsive versions in order to improve the domain owner experience.
TL;DR version:
We’ll be adding RoundCube
We’ll be trying out SPF checking
You can now check your webmail and manage your site at work. (Don’t tell your boss!)
We also want to announce that we now offer a monitoring service and DNS Failover services to compliment the new server … um… services that we’re offering. (Ok, that didn’t come out quite as elegant as we would have liked.)
The monitoring service has a wide variety of monitoring frequency and levels, as well as choices to monitor just one or many ports. You can have this added on to your hosting service or you can order it from within the system via PayPal and keep it separate from your hosting account. While primarily meant for those that want a cheaper alternative to paying extra for monitoring by us, it’s also available and welcome to be used by any of our shared hosting clients as well.
Feel free to head over there are try it out for two weeks on us, no charge.
DNS Failover was the answer to one of our clients need for a small, static web site to stay up no matter what - since we now have our fingers in the pies of no less than four data centers, we can offer rundandant switchover in the event of a data center connection issue for mission critical sites that can’t afford more than a 10 second blip to switch. This isn’t recommended for interactive sites that backend to a MySQL database (at least not at its lower cost), though we could provide a clustered, mirrored solution if someone needed to.
In other words, there’s almost nothing we can’t do - but it will depend on what you’re willing to pay as to whether we will do it.
So, you know what that picture is? That’s our new, most expensive product.
Perhaps the reseller series went to our heads. We have decided to begin offering Virtual Private and Dedicated Servers. If you just want to know about the new stuff, see the VPS’s here, and the Dedicated Servers here.
Now we’re going to take a trip down memory lane and explain why we’ve never gone here, and why we decided to do it now.
Since 1997, DrakNet’s been providing shared web hosting to a lot of people. Frankly, we never thought when we started that this would turn into an actual business - DrakNet was started as a no-name service off a now defunct non-profit site to help defray the cost of its hosting. That’s all it was ever supposed to do. When we opened up DrakNetFree in the spirit of that, people flocked to it. At one point, we had over 10,000 users on it. It in turn grew the “commercial” side of the business.
Long about the time that we hosted briefly at “Voldemort” (the data center that will not be named), we realized that (a) we had a real business and (b) people depended on it a lot and (c) we had gotten pretty good at it but not good enough to avoid be side-swiped by a terrible business decision and hanging out too long out of fear of what the writing on the wall would say if we looked. “Voldemort” was a hard lesson, and deflated our business and just about decimated our reputation. It took us about two years to regroup, and in that two years we - which is to say, I - became steadfastly determined to learn the ins and outs of everything about this business so that no one could ever pee on my leg and tell me its raining ever again.
That was about four or five years ago and in that time, we’ve managed somehow to build back that reputation that we lost. In all that time, everyone here has worked very, very hard to devote everything we have - money, time, effort - into the highest quality experience that we could give. In re-learning that, we have gotten really good at what we do. For those that know me personally, frankly, that’s very hard for me to say - I don’t take compliments, and I don’t like pats on the back. I’m weird that way.
But after ten years, I can say that we’re very, very good at what we do. Our hardware is so good that when we talk to our NOC about upgrading, you can almost hear them rolling their eyes through the phone because it’s so premature. We’re paranoid and passionate about doing a good job, and despite the fact that we don’t advertise anywhere, we’re growing steadily 7%-10% a year just based on our clients swearing that we’re the best thing since sliced bread and dragging whoever they meet that needs a web site here.
We never did VPS’s or servers except in very specific circumstances because we didn’t know that we could maintain the level of quality and service that people come to expect from us for everybody - shared hosting has a tendency to become the last priority when folks take on servers. Shared Hosting’s what built us, and we didn’t want that to happen.
What’s changed is that we’ve changed, and you’ve changed - we are very good at what we do, and we know our clients, and some of them have left because they needed bigger and better and we refused to provide it. You’ve built your sites and no matter how much some of you wanted to stay, you really needed more than shared hosting could provide technologically and with regret and apologies, you had to do what was right for your sites.
Our knowledge and experience is such that within the past year, our colleagues have paid us a lot of money to set up their boxes, to help them set up their hosting businesses, to train them in how to manage and admin servers and tweak cPanel within an inch of its life. Some of those folks had hosting companies bigger than ours. We did it for numerous people and companies.
Of course, we refused to do that for you. We’d send you off to someone else. Suddenly, that seemed a bit silly.
We grew into the capability to do all of it. We’ve chosen a server provider and VPS provider that’s known for solid uptime and good boxes, but who offer “budget” servers (and budget support) at lower prices. That enables us to step in and put the shine on the apple, so to speak. We’re only going to offer the operating system that we work on and utilize ourselves, ditto the control panel, because we’re mostly offering this new service for those of you that want it, and want to stay with us, and because we’re experts at the system we use day in and day out. That’s where our quality will be highest. The “public” at large may show up but, frankly, hopefully it will be because they “get it” and one of ya’ll brought them here.
So, yet again, we do things different - which is why most of ya’ll host here, I guess.
Our “press release” to announce a new product line is filled not with sales specials but contemplation, and a reassurance that we’re not doing this to change our focus and become some super-web-host but because if you get big and popular, we’d like you to be able to stay and feel we’ll take care of you and your site in all weather of bandwidth - the way an awful lot of you with us stuck through “Voldemort”.
Trend Micro is reporting that a massive attack has been launched against web sites using old or poorly configured PHPBB installations.
This compromise is almost similar to the mass compromises that they and others have reported on earlier this year — visiting a compromised site leads to a series of redirections, which eventually causes the downloading of malware.
In this particular case, TROJ_ZLOB.CCW is on the tail-end. “In true ZLOB fashion, this variant poses as a video codec installer”, and appears as the graphic at left.
If you have PHPBB installed on your web site, take action now to make sure that it’s up to date and patched, and not being compromised. We seem to have a particular issue at times with folks trying out the software, and not using it - leaving it hanging out in an ignored subdirectory mis-configured, un-patched, and totally vulnerable because it’s still public and malicious folks can still find it. Unpatched and unused bulletin board systems often become a playground for hackers as they post spam after spam in your forgotten board, taking up resources on the server as well as putting your account and anyone who stumbles onto the unused software at risk.
Never leave unmaintained software hanging out in a public directory - if you are going to periodically play with new software but can’t give it adequate attention frequently or immediately, put it in a password protected directory so that it’s not available to the general public just in case you forget about it.
If anything in your directories are public, always make sure that they are patched, current, and maintained - and if you can’t use the most current version of a software for compatibility issues, make sure that the version you are using is not compromised. A simple Google search for the software name, version, and security advisory is usually enough to turn something up if there is one.
We will be doing an audit of the servers to find PHPBB versions subject to this risk, and will take them offline if we find them, so if you’re using it, get there before us and patch it.
We got a call from Travis Stoliker, Director of Marketing for Liquid Web Inc., Thursday morning as as we were promised. I’m just going to copy the bullet points for you that we were sent previous to the call.
Communication procedures
Staff notification system - Help clearly communicate issues
Development making tool to automate black holing of IP’s; This will remove the need for us to wait for ATT
Adding significant connectivity to mitigate large DOS attack
Added a wallboard for the networking team to monitor the network status in real time persistently
The Sonar Monitoring team, which monitors our customers servers, now monitors our network too
Improved supervisors ability to deal w/ defiant customers which are affecting our network
Our questions previous to this conversation were these: (a) Will there be additional connectivity added so that if one pipe goes down, the others can pick up the slack? (b) Will there be a method in place so that we can get immediate and specific information on the situation and not be told by someone picking up the phone that they don’t know? (c) AT&T. Just AT&T - fix them or drop them. (d) I can see not terminating someone the first time, but the second time, third time? Since this one site was attracting the attack, why was it allowed to remain after it was clear that the procedures in place were not dealing with the situation adequately?
While I would have liked to see these things addressed last month, LiquidWeb did not let the grass grow underneath their feet after it became fairly clear that this was a serious issue that could, to borrow a tech support phrase, be “duplicated” with the same “error”. Repeatedly.
Their response has gone above and beyond “adequate”. They have already addressed our ability to get information, their ability to throw people off who put the network at risk repeatedly by their deliberate irresponsible choices (and while I won’t go into it, there’s someone I’d like to slap around a bit, and they don’t work for LiquidWeb).
Probably the most important developments are that LW is working with AT&T so that they can nullroute themselves, and while that will take some time, the additional connectivity will be here this week to enable re-routing, which was not possible during these last issues.
In short, we’re impressed. Someone once told me that you really can’t judge a company by what they do when things are going well, you judge a company by how they handle things when things are going badly. Frankly, LW didn’t do the greatest job during the last few events, but they clearly have recognized, taken responsibility for, and apologized for what has happened and are sinking a lot of money and time and effort both in making sure it will never happen again, and explaining to people what they are doing to ensure that it will never happen again. They’re not trying to weasel out of anything. That’s important.
So, we’re not moving, everyone breathe, and at least this spurred us to diversify to prepare for things like this a little bit. (And we are, admittedly, getting a kick out of having Weedle all to ourselves). We’re currently eying the Harpertown, but we’re afraid if we get a new dual processor quad core, all the other dual processor dual cores will be jealous.
So, we wanted to update you on what we’ve done - we’ve moved drak.net to its own box at WiredTree (which is, ironically enough, a company founded by some admins that left LiquidWeb to form their own company and who we’ve worked with before). The main DNS server is also shifting to that box - we’ve left both sites and both DNS servers up and will continue to do so for a week to minimize any issues for folks.
This gets us prepared for catastrophe in a number of ways.
First, DrakNet is offsite, so it will remain up during any outage - we now have four points of redundancy. The Billing/Support server is in one place, networkstatus.drak.net is in another, the drak.net site is in yet another, and then the hosted sites are at yet another. All four networks going down at once is highly unlikely, so in almost any catastrophic event, you’ll be able to get a hold of us in or at one of those three places. In addition, we’ve noticed that despite seeing sites down and not being able to see our site, ya’ll still send an email (which doesn’t seem to occur to some of you as a TAD bit pointless), and that solves that issue handily. Should the worst ever happen and we ever have to move out, you’ll still be able to communicate with us about it as if life were normal, and we can get information out to you.
This is not something we anticipate happening - however, it doesn’t hurt to be overly prepared.
We’ve also moved the DNS servers completely out of the primary data center - this enables us to have access to DNS no matter what is going on, and speed up any moves that may need to take place. Again, not something we anticipate needing but it doesn’t hurt to be prepared.
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We’re going to go ahead and caveat right now that we’re not a reseller for any of the following software, so nothing that we say here is in any way motivated by us being paid for the recommendation or referral. If you buy any of these products and say that we recommended you, the company’s response will be that that’s nice, but we won’t get anything out of it. (Considering the rate that people attempt to monetize blogs, we thought we had to say that).
Trend Micro is reporting that a massive attack has been launched against web sites using old or poorly configured 
