Billing Notices Incorrect
Please note that all invoice notices went out this month with:
Please note that a new invoice has been generated for services in your billing area and it was not paid for automatically. This invoice must be paid manually to avoid an interruption in services.
regardless of whether the invoice was paid automatically. We attempted to change some settings so that those who were on manual payments would have clear notification, and those on auto-pay would simply get the invoice paid receipt so everyone was clear where they stood. Unfortunately, it didn’t quite work out the way we planned it to – we apologize for any confusion this may cause.
If you got a receipt, and/or you logged in and had no outstanding invoices, everything is ok.
We’ll endeavor to find out why the setting didn’t work for next month.
