DrakNet is proud to announce the formation of the DrakNet Client Forums. The client forums are a public community for our clients to exchange technical knowledge as well as business strategy and other information relevant to the operation of your business and web site.

While the forums are not an official channel of technical support, they can be of great assistance when dealing with issues which would not normally be supported by our technical staff. They are also a great venue for the discussion of product offering suggestions and needs you may have which we do not currently meet.

We are also announcing the closing of the DrakNet Chat List on Yahoo in August. The chat list was set up in an emergency years and years ago. Since so many folks showed up there we simply left the discussion list at Yahoo because of the large number of users that had already joined, and due to its offsite ability to facilitate communication in the unlikely event of a crisis.

DrakNet has grown enormously since then (now considered a “mid-sized” web host as opposed to small), and we find that the Yahoo list simply doesn’t enable people looking into hosting here to get a true sense of our community, nor does it seem as professional to us as we would like it to be. The list form there and its horrid search interface also makes it very difficult to find older information, or for new clients to view the community in any way.

To encourage peer to peer communications on the forum, we will hold a drawing on August 15, 2008, to give away 3 $100 credits for current clients that sign up and participate on the forums. We’ve looked at the numbers for the chat list and hope that they will translate to the forums as well - but we want to give a bit more incentive as we do know we’ll lose some folks in transition.

For access to the Client Areas, which are private, please apply to join the Clients Group, and we will approve you when we can confirm your account.

Tags: forums

This entry was posted on Thursday, July 17th, 2008 at 12:50 am and is filed under DrakNet News. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.